Enjoy our flat rate $5.99 shipping for all orders within the contiguous U.S. (excluding Hawaii, Alaska, Puerto Rico, APO/FPO and U.S. Territories). We will ship via the most economical method (our choice) which may include USPS First Class Mail, USPS Parcel Post, USPS Priority Mail, or UPS Ground.
Most products ship from Salt Lake City, Utah or surrounding areas. Products will arrive 7-10 days after ordering, unless otherwise specified (time frame not guaranteed).
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Dresses and clothing with customizations are non-refundable and non-exchangeable. If you are concerned about size and would like a customization, we recommend purchasing a dress with no customization and later exchange it for a dress with customizations to ensure to perfect fit.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Returns may be subject to a $6.50 restocking fee.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Please send returns to:
Returns Address: Latter-Day Specialties, (BuyLDS.com), 779 Easthills Drive, Bountiful, UT, 84010